SHIPPING POLICY

Domestic Shipping Information

At VOGDIARY, we understand the importance of receiving your order safely and on time. We partner with reliable courier services across India to ensure secure and smooth delivery of all products.

  • Orders are generally processed within 2-4 business days.
  • Delivery within India usually takes 7-15 business days depending on your location.
  • Delivery times may vary during public holidays, festive seasons, or unexpected courier delays.

If an order is cancelled before dispatch or is lost during transit, the complete order amount including shipping charges will be refunded.

Cash on Delivery (COD)

Currently, Cash on Delivery (COD) service is not available.

International Shipping Policy

We proudly offer international shipping for our jewellery and fashion collections.

Shipping Partners

International orders are shipped through trusted courier partners such as DHL, FedEx, or EMS/India Post depending on the destination country and shipping availability.

Processing Time

All orders are processed and dispatched within 2-4 business days after order confirmation.

Estimated Delivery Time

International delivery generally takes 7-15 business days depending on the destination country, customs process, and courier service.

Shipping Charges

Shipping charges vary based on the destination, package weight, and order value. Final shipping costs will be displayed during checkout.

Customs Duties & Taxes

Import duties, customs charges, and local taxes (if applicable) are the responsibility of the customer. Please check your country's customs regulations before placing an order.

Customs Duties & Taxes

Import duties, customs charges, and local taxes (if applicable) are the responsibility of the customer. Please check your country's customs regulations before placing an order.

Tracking Information

Once your order is shipped, tracking details will be shared via email or SMS.

Returns & Exchanges

Currently, international orders are not eligible for return or exchange unless the item is received damaged or defective.

To report damaged products:

  • Contact us within 24 hours of delivery
  • Share clear photos and an unboxing video for verification

After review, our team will assist with a replacement or refund if applicable.

Customer Support

For shipping or order-related assistance, please contact VOGDIARY customer support through our official website or support channels.